Parcel Shipments

Signature Hardware uses UPS and will calculate all charges during the checkout process for the exact cost of delivery before actual purchase.

The following UPS international shipping options are available:

  • UPS Standard – 5 to 7 business days based on location
  • UPS Worldwide Saver – 1 to 3 business days by end of day
  • UPS Worldwide Express – 1 to 3 business days by noon

Freight Shipments

For freight items, a $215 freight delivery charge will be added at checkout when shipping to Canada. This fee covers shipment of product from Signature Hardware to the delivery destination.

Signature Hardware cannot currently calculate or resolve import fees for freight shipments. This means that any duty, tax, and brokerage will be calculated when the item enters Canada and will be the responsibility of the customer/consignee.

Once the freight reaches the Canadian border, the freight carrier will reach out to the customer for broker information. A freight broker will assist in calculating and accounting for all fees associated for freight to cross an international border. Any taxes, duties, and brokerage (including fees and company selection) will be the responsibility of the customer.

Returns

Items that are shipped to Canada can be returned. The customer will be responsible for return shipping, but may use the carrier and method most convenient and cost-efficient.

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