What To Do If Your Faucet’s Sprayer Is Not Working


If water is not coming out of your sprayer when it is engaged, there may be an issue with the faucet’s diverter. In most cases, faucet diverters can be removed and cleaned. If cleaning doesn’t resolve the issue, the diverter may need to be replaced.

To remove the faucet diverter, follow these steps:

  1.  Turn off the water supply to your faucet.
  2.  Open the handle(s) to release any water pressure.
  3.  Turn handles back to the closed position.
  4.  If your handles are held on with a set screw, remove them using an Allen wrench. If they are held on by a screw, use a screwdriver.
  5.  Take off any decorative escutcheon exposing the diverter cartridge.
  6.  Using a wrench, unscrew the cartridge out of the valve body.
  7.  Remove the cartridge and soak it in a 50/50 warm water and vinegar solution overnight.
  8.  Turn the stem of the cartridge in the solution multiple times to loosen any remaining debris.
  9.  Remove the aerator from the tip of your faucet and turn your water back on at half-pressure to flush the water lines and remove any debris or buildup in the faucet body.
  10.  Turn the water supplies back off.
  11.  Reinstall the cartridge, making sure not to overtighten the cartridge in the valve body.
  12.  Replace any escutcheon and the handle.
  13.  Turn your water back on and test the faucet flow.
    If the water flow is reduced due to buildup in or on the sprayer, unscrew the sprayer from the faucet and soak it in a 50/50 warm water and white vinegar solution overnight. Then, flush it with water to clear out the deposits.

What To Do If Your Faucet’s Sprayer Leaks
If water leaks from your sprayer when it is not engaged, then your sprayer likely needs to be replaced. Use our warranty form, found here, to request a replacement.

If the leak is on the hose end of the sprayer or the hose itself, first make sure the sprayer is tightly screwed in place. If it is, you may need a hose replacement. Use our warranty form to request a replacement here.

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